I did a Twitter analysis based on recent 6000 tweets. The text-mining results are provided below-
It appears from the following word cloud that it is not only the outage impacting this brand but also the whistleblower is impacting this brand image of Facebook.
![](https://upnotion.com/wp-content/uploads/2021/10/Facebook-Outage.png)
From my analysis, I found that people are expressing surprise-type feelings related to Facebook on their tweets.
![](https://upnotion.com/wp-content/uploads/2021/10/image.png)
We can see from the following word cloud, these surprise feelings are related to WhatsApp, Instagram, Facebook, outage, and whistleblower.
![](https://upnotion.com/wp-content/uploads/2021/10/Surprise-Feelings-of-Facebook-1024x645.png)