I did a Twitter analysis based on recent 6000 tweets. The text-mining results are provided below-
It appears from the following word cloud that it is not only the outage impacting this brand but also the whistleblower is impacting this brand image of Facebook.
From my analysis, I found that people are expressing surprise-type feelings related to Facebook on their tweets.
We can see from the following word cloud, these surprise feelings are related to WhatsApp, Instagram, Facebook, outage, and whistleblower.